Consumer Complaint Notice
The State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the State Bank should contact the Texas Department of Banking.
The State Bank also engages in the money transmission and/or currency exchange as an authorized delegate of Visa under Chapter 151 of the Texas Finance Code.
Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:
In Person or U.S. Mail to :
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, TX 78705-4294
Telephone No. 1-877/276-5554 (toll free)
Fax No. 512/475-1313
E-mail: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov